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Post by account_disabled on Dec 3, 2023 6:21:07 GMT
Download Now: How to Be a Great Customer Support Representative Whether it’s quick responses or a friendly and welcoming demeanor, the most successful customer service people share similar traits. If you're considering a customer service job or possibly hiring a team of frontline representatives, keep the following customer service qualities in mind. Customer Service Qualities Empathetic Creative Confident Intuitive Compassionate Phone Number List Tenacious Punctual Consistent Personable Patient Curious Adaptable Optimistic Responsible Attentive Knowledgeable Professional Honest Positive Empowering Let’s dive deeper into this list Before, it’s worth mentioning that different roles in customer service often choose these qualities based on their job descriptions. For example, the video below highlights some of the key qualities of a great customer service manager. Okay, let’s take a deeper look at the customer service qualities your customers look for most when doing business with you. Understanding and empathy are the bottom line of customer service. If you want to succeed in this field, you not only need to understand how to solve your customers' problems, but you need to understand why this problem is important to them in the first place. Doing so helps create a pleasant experience for your customers, keeping their obstacles and goals top of mind. , Creativity When you solve a customer's problem, sometimes.
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